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"You have turned my life around"
 

I am 87 years old, with a problem of the prostate gland. Before I met Dr. Baum, I went to the bathroom every 30-60 minutes. After Dr. Baum's treatment on my prostate, I go only 5 times per day and only 1 time at night! You turned my life around. I am so very grateful!

-Sidney Daigle


I want to thank you for your due diligence. You saved my life. I highly recommend you!

-Dwight Bastian


Thank you Dr. Baum! Because of you I'm back in the "rodeo"!

-Gerald Wallace

 


Archive:

By contactus
June 10, 2011
Category: Uncategorized
Tags: Untagged

Today, healthcare is criticized by the public as too high on technology into low in tech.  Computers take patients histories, provided differential diagnoses, and even supply educational materials to patients. A new specialty, tele-medicine, offers healthcare services to rural areas that were previously underserved or couldn't afford the latest diagnostic technology. A humorous story about technology occurred when the patient’s secretary called to say that her boss was too busy to come in for an appointment. However, she would fax the doctor a list of her boss’s symptoms and asked if the doctor could just call in his prescription. Of course, that's the extreme of high tech and no touch.

I was seeing another patient who was having difficulty with urination associated with chronic low back pain. I asked if his urinary problem was improving and inquired about his back pain.

"Dr. Baum," he said, "I have had a terrible 3 days, with such severe pain and discomfort that I almost took out my pistol and ended it all."

I completed my exam and stepped out of the room to alert the patient's primary care physician to my findings. I was told that my patient was seen and psychiatrist and that his primary care physician would make sure that the psychiatrist was aware of the patient's depression and suicidal comments. Then I asked the patient to accompany me to the reception area where I gathered my staff and the patient next to a prominently posted sign that says, "if you are feeling less than a B+, please let us know and we will give you a hug." I whispered to my staff members that the patient needed a hug. When we hugged him, the patient's head tears in his eyes because I believe we showed real concern for him and his well-being, which included his mental health as well as his urinary stream.

Later, my staff members wrote to the patient and expressing their concerns and saying that they look forward to seeing him at his next appointment. When the patient returned to my office several weeks later, he said that he had found my staff's hugs were far more effective and  far more encouraging than his psychotherapy sessions and the three  antidepressant medications.

This patient encounter remains one of the highlights of my medical career. The patient clearly demonstrates the power of high touch and that as long as physicians are willing to use high touch, they will never be replaced by high tech.

 

 

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