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3525 Prytania St, Suite 614 - New Orleans, LA 70115 - 504-891-8454

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"You have turned my life around"

I am 87 years old, with a problem of the prostate gland. Before I met Dr. Baum, I went to the bathroom every 30-60 minutes. After Dr. Baum's treatment on my prostate, I go only 5 times per day and only 1 time at night! You turned my life around. I am so very grateful!

-Sidney Daigle

I want to thank you for your due diligence. You saved my life. I highly recommend you!

-Dwight Bastian

Thank you Dr. Baum! Because of you I'm back in the "rodeo"!

-Gerald Wallace


Today, healthcare is criticized by the public and is too high in technology and two low in touching. Computers take patients histories, provided differential diagnoses, and even supply patient educational materials. A new specialty, telemedicine, offers health care services to rural areas that were previously underserved or couldn't afford the latest diagnostic technology. One humorous story about technology concerns a patient whose secretary called to say that her boss was too busy to come in for an appointment. However, she would fax the doctor a list of his symptoms and asked if the doctor could just call in the appropriate prescription. Of course, that's the extreme of high tech and no touch.

I was actually seeing another patient, Jim, for difficulty with urinating associated with chronic low back pain. I asked if his urinary problem was improving and inquired about his back pain.

"Dr. Baum," he said, "I have had a terrible 3 days, and I was in such severe pain and discomfort that I almost took out my pistol and ended it all."

I completed my exam and stepped out of the room to alert Jim's primary care physician to my findings. I was told that my patient was seeing a psychiatrist and that his primary care physician would make sure that the psychiatrist was aware of Jim's depression and suicidal comments. Then I asked him to accompany me to the reception area (not the waiting room!), where I gathered my staff and Jim next to a prominently posted sign that says, "If you are feeling less than a B+, please let us know and we will give you a hug." I whispered to my staff members that Jim needed a hug. When we hugged him, Jim had tears in his eyes because I believe we showed real concern for him and his well being, which included his mental health as well as the health of his urinary system.

Later, my staff members wrote to Jim expressing their concern and saying that they looked forward to seeing him at his next appointment. When Jim return to my office several weeks later, he said that he found my staff's hugs and notes far more encouraging and helpful than his psychotherapy sessions and 3 antidepressant medications.

This event happened several years ago, and it remains one of the highlights of my medical career. He clearly demonstrates the power of high touch and that as long as physicians are willing to use high touch, they will never be replaced by high tech.